Politique d’expédition

Shipping Policy

At Diamond W Ranch, we are committed to providing an exceptional shopping experience, including free shipping on all orders. Below is a detailed overview of our shipping services, timelines, and customer support.


Shipping Areas

  • We currently ship within the United States, Canada, and Mexico.

  • International shipping is now available for Canada and Mexico.  Shipping time is typically 5-8 business days.  Shipping is complimentary on all orders.

Shipping Costs

  • All orders qualify for free shipping.

  • No minimum purchase required.

  • Any customs, or import duties/fees are the responsibility of the customer.

Order Processing & Delivery Times

  • In-stock items are processed and shipped within 1–3 business days.

  • Custom items vary by product and vendor. If a fulfillment timeframe is not listed in the product description, please contact us for details.

  • If there are any delays, we will notify you promptly via email.

  • Please note: delivery timeframes are estimates and may vary by location.

Order Tracking

  • Tracking information will be provided as soon as your order is dispatched.

  • You’ll receive real-time updates directly from the courier.

Customer Support

  • For questions or assistance, contact us at info@diamondwranch.shop.

  • Our team is committed to resolving any issues quickly and respectfully.